I had arranged to have my ears syringed on the NHS, but the 12-week waiting time was too long. The treatment, at Fresh Hearing, to remove the ear wax was superb, carried out with care and a bit of banter. Due to the amount of wax removed there was still some left which had to be done a week later at no extra charge. In future I will go directly to them it's not worth waiting for an NHS appointment. I cannot speak too highly of the team and would have no hesitation recommending them to anyone.