In pain with a broken tooth that 'had' to come out. Surgery phoned at 10.30am can you come for an appointment at 12.10. Oh yes please. Was called in to dentist's chair at 12.18pm. Charmikha and nurse were absolutely brilliant. Put me at ease, explained treatment. Gently started extraction. 'Is it out'? Yes, all done.
I phoned practice 22/3/16. I got Shelley. How wonderful in these days to be able to talk to someone so very pleasant, polite, understanding and helpful. Shelley could not get to speak to the person she needed to, phoned me back, explained situation and apologised for delay. Due to adverse circumstances at my end, I messed Shelley about most of the afternoon. She remained calm and helpful throughout, eventually getting the information needed from me at 5.45pm. She promised a result for tomorrow. It 'happened'. THANK YOU so much Shelley and Brant Road Clinic.