Fantastic experience! Dr Batavia and his entire team offer exceptional customer service and really helped me to feel less anxious (I was incredibly nervous).
From my initial enquiry about a consultation, I received 2 calls the same day, one from reception and the other from Dr Batavia. They were very thorough, ensuring they understood my needs and concerns.
I had A LOT of questions which were replied to very quickly; I appreciated them going above and beyond to find all the answers I was looking for.
The practice is super clean and every effort is taken for both the patient and the staff to be safe (re COVID).
I’m incredibly thankful that I felt no pain during the 1.5-hour appointment to replace 2 silver fillings (I was concerned about mercury toxicity so elected to have them removed). I particularly appreciated the arnica and rescue remedy. I would recommend anyone having the same procedure to ensure they do the necessary detox/chelation afterwards to minimise mercury risk.
I can confidently recommend this dentist to anyone looking for a friendly, experienced and thorough experience. Thank you again!